To accept Renew Active and One Pass members, a gym joins the Optum Fitness Network, either through Optum’s partner site or, if you use Zen Planner, through Zen Planner. For most independent gyms, it’s the best first network to look at, because its per-visit rates are public and the strongest published rates of any network.
What these programs are
Renew Active and One Pass are fitness benefits run by Optum, which shares a parent company, UnitedHealth Group, with UnitedHealthcare.
- Renew Active covers members of many UnitedHealthcare Medicare Advantage plans.
- One Pass covers members of some Medicare, Medicaid, and commercial plans. In North Carolina, UnitedHealthcare Community Plan offers One Pass to Medicaid members, with more than 300 locations in the state.
How gyms get paid
Optum pays per check-in, with a monthly cap on paid visits for each member. Unlike most networks, the rates are public, listed through Zen Planner:
- Renew Active and One Pass (Medicare and Medicaid): $14 per check-in, up to 4 paid check-ins a month, or up to about $56 a month per member.
- One Pass (commercial plans): $15 per check-in, up to 8 paid check-ins a month, or up to about $120 a month per member.
These are the strongest published rates of any network. Confirm the current rates for your state before you apply.
How to join
- Directly: apply at partneroptumfitness.com.
- Through Zen Planner: Zen Planner customers can join free through Zen Planner’s Optum page. It takes about 30 minutes, and Welld, a check-in tracking service, handles the visit reporting.
At the front desk
Members bring a code made of one letter followed by nine digits. Verify each code at partneroptumfitness.com when the member signs up. Watch for common mix-ups: zero and the letter O, and one and the letters I or L. Record every visit, because you are paid per check-in.
Who it fits
For a low-price gym, a regular Renew Active or One Pass visitor may pay more than your own monthly dues. At $33 a month in dues, for example, a Medicare member who checks in four times can bring in up to about $56. For a mid-price gym, it’s usually one of the first two networks to consider, alongside Wellhub. For a premium gym, run the numbers first, and make sure current members can’t switch into the program instead of paying you.
Questions to ask before you join
- What is the per-check-in rate and monthly cap for each program in my state?
- Which plans in my area include Renew Active or One Pass?
- What counts as a basic membership, and can I keep training and specialty classes as paid extras?
- How are late or missing check-ins corrected?
- How much notice do I need to give to leave?
Common questions
What's the difference between Renew Active and One Pass?
Both are Optum fitness benefits. Renew Active covers members of many UnitedHealthcare Medicare Advantage plans. One Pass covers members of some Medicare, Medicaid, and commercial plans.
How does Optum pay gyms?
Per check-in, with a monthly cap on paid visits for each member. Rates listed through Zen Planner are $14 per check-in, up to 4 a month, for Renew Active and Medicare or Medicaid One Pass, and $15 per check-in, up to 8 a month, for commercial One Pass. Confirm current rates for your state.
How does a gym join Renew Active or One Pass?
Apply directly at partneroptumfitness.com. Zen Planner customers can also join free through Zen Planner's Optum page in about 30 minutes.
PayerFit is independent. We aren't paid by any network we write about. Network terms change, so confirm the details with the network before you sign.